Office Locations
Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, and Birmingham.
Hybrid Working
Available with flexibility to work from home and collaborate in‑office.
Benefits
* 35 hours working week
* Bonus scheme (subject to targets being met)
* 35 days holiday a year including bank holidays and Christmas Closure; you also have an option to purchase up to 3 extra days’ holiday per year, until you receive the 3 days after your 5th, 7th, and 9th full year of employment
* Pension scheme with tax‑efficient salary sacrifice option
* Life Assurance Policy
* Medicash policy to cover some dental, optical and other medical expenses
* Company sick pay
* Enhanced Maternity, Paternity and IVF schemes
* Flexible, agile working environment with a positive work‑life balance
* Varied calendar of funded company social events
* Monthly voucher awards for winning nominees
* A genuinely supportive and friendly culture
* Ongoing training and professional development opportunities
Main Responsibilities
* Managing own caseload using case management software
* Instruct Counsel to attend Detailed Assessment/Oral review or alternatively conduct own hearings
* Hit agreed recovery targets
* Undertaking accurate valuation
* Constant communication with fee earners
* Providing head of team updates on forecasts, recoveries, issue files
* Hit agreed daily chargeable hours target
* Keep MI fully up to date and accurate
* Deal with aged debt where applicable
* Review points of dispute
* Assist in bundle preparation
* Ensure SLA/Pipeline metrics adhered to
* Follow agreed processes
* Providing legal teams with costs advice
* Attending team meetings
* Providing feedback on recoveries/files/fee earning practices
The above list is not exhaustive of any other tasks, which may be required.
Essential Skills and Experience
* Proven experience in dealing with high value Litigation and Negotiation cases
* Experience of Proclaim
* Experience of Cost Master
* Organisational, planning and communication skills
* Excellent customer service skills
* Good general IT skills
* Time management
* Ability to use initiative
* Working effectively within a team
* Attention to detail and the ability to meet tight deadlines
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
EEO Statement
Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, signed up to BITC's Race at Work charter, and working towards Henpicked's Menopause and Menstrual Friendly accreditations.
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