Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.
We are the beating heart of our UK business, comprising a network of cutting-edge warehouses and offices across the country that optimise operations through our proprietary technology. We ensure an exceptional shopping experience while delivering career opportunities that offer variety and progression.
About the role
We wouldn't be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. We now have an opportunity for a
Delivery Area Coordinator
(
Nights)
to join the team in
Bicester.
In this role, you will play a key part in ensuring smooth operational workflow, compliance, and excellent service delivery. If you thrive in a fast-paced environment, have strong communication skills, and are passionate about safety and efficiency, this could be the role for you
We operate a rotating shift pattern of 4 days on, 4 days off, from 6.30pm to 6.30am
Key Responsibilities
- Safety First:
Maintain high health & safety standards, ensuring compliance with SSOWs and risk assessments while actively identifying and removing hazards.
- People & Team Engagement:
Foster an inclusive and supportive team culture, ensure clear communication, onboard new team members, and contribute to key workforce KPIs (labour turnover, absence, and engagement).
- Operational Efficiency:
Capture and manage headcounts, ensuring fair deployment, and coordinate tasks to meet productivity and performance targets.
- Quality & Compliance:
Ensure all processes adhere to HACCP and food safety standards, working closely with food technology teams on any issues.
- Continuous Improvement:
Identify and resolve operational challenges, escalate issues where needed, and drive best practices for efficiency gains.
About you
* Strong communication skills (verbal and written).
* Proficient numerical skills with the ability to analyse and interpret data.
* A KPI-driven mindset with the ability to set and achieve performance goals.
* Adaptability in a fast-moving operational environment.
* A strong commitment to safety and high working standards.
* Basic IT proficiency (Excel, Google, Microsoft Office).
Preferred experience
* Knowledge of food safety and compliance standards.
* Experience in a 24/7 logistics or warehouse operation.
* Familiarity with Warehouse Management Systems.
* Previous people management or leadership experience.
* Experience using Mechanical Handling Equipment (MHE).
Additional Requirements
* Ability to stand/walk for extended periods.
* Lift objects up to 30kg periodically.
* Work in varying temperatures (30°C to -30°C).
* Flexibility to work shifts, including weekends, in a 24/7 operation.
What you can expect in return
At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a safe and collaborative atmosphere, an award-winning recognition programme, and a benefits package designed to support your well-being and career growth, including:
Pension Plan:
Up to 7% employer contribution matching.
Wellbeing Support:
Employee Assistance Programme and well-being apps.
Generous Leave:
270 hrs to 288 hrs ( after 5 years in service) + the option to buy more.
Family-Friendly Policies:
Carer's Leave, Maternity, Adoption, Shared Parental Leave, and
Paternity leave.
Share Schemes:
Participate in our success through share plans.
Lifestyle Benefits:
Cycle to Work scheme, car salary sacrifice, and more.
Shopping Perks:
15% discount on and savings at major retailers, restaurants, and entertainment venues.
Ocado Group is an equal opportunities employer and is committed to ensuring all potential employees are treated fairly and equally, regardless of sex, sexual
orientation, marital status, race, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Join Ocado Logistics today and become part of a culture that values and supports your well-being at every stage of your career.