Posted: 26 September
The role
About the job
Contract Manager
We are looking to recruit an Contract Manager to cover key customer contracts across Northampton, Bedford, Peterborough, Milton Keynes and surrounding areas.
Monday to Friday 8am to 4.30pm A Full UK Driving License is required, a company vehicle will be provided.
Key Deliverables:
Client engagement at all levelsPeople managementManaging Cleaning teamsKPI and standards conformanceCommercial performanceResponsibilities:
Overall responsibility to client budget, manage finance, and billing of contract for siteOverall management of full site structureProduce yearly budgets and cost saving exercisesPro-actively working with BN to provide innovation suggestions to clientAssist in KPI reportingCreate Planned Preventative Maintenance (PPM) plans, ensuring they are accurate and carried out in accordance with frequencies, timing and quality of workControl budgets for 3rd party suppliers with good value being achieved for remedial and unplanned worksArrange for any follow up remedial work to be priced, approved by the client and completed in safe, timely mannerAnalysis of unplanned work for root cause and create more certainty on requirements as necessaryAssist in defining requirements for all equipment and buildings, especially in seeking ease of maintenance and operationWork with Admin to analyse weekly reports, understanding resource and communicating with our client to agree correct resource level to work coming inResponsible for accurate submission of bills, with support from the Administration and Commercial teamsHold meetings with our client on unplanned spends, PPM performance, energy and KPIsReview service providers, always seeking to bring as many services in house as possibleManage in house team, ensuring PPM plan is fulfilled and communicating any errors to client, getting recovery plan approvedSee that training is maintained, toolbox talks are issued and near misses/good catches are recorded by all disciplines on siteManage complaints to ensure they are addressed within correct timelines for Soft and Hard ServicesAssist with EHS Manager regarding reporting and investigating accidents and performance issues per Company ProcedureEssential Criteria:
Experience in the same or similar roleExcellent knowledge of MS Office softwareStrong client focus in delivering and improving servicesDelivery of all client and contractor KPI and SLA targetsWhat are we looking for?
UK Manual Driving LicenceExperience managing cleaning teams.IT literate (use of tablet, smart phone apps)Good communication skills, both verbal and written (English)About Us
Just Ask Estate Services (est. 1973), part of the Nexgen Group, is an award-winning provider of professional Cleaning and Grounds Maintenance services to the public and private sectors. We recognise that investing in our people is our most important asset, which has enabled us to achieve 'Investors in People - Gold Standard'.
