Job Summary:
James Lee House is a Lifehouse designated to support up to 54 adults (18 years and over) who are experiencing homelessness and the difficulties and complexities with this.
We are looking to recruit a Day Concierge who is motivated, experienced, and empathetic to assist with delivering high-quality support programs that promote client choice and control, ensuring a positive and sustainable move to future accommodation.
Key Responsibilities:
1. Understand and work within the Mission and Values of The Salvation Army.
2. Support the Spiritual Programme running within the service where required.
3. Respect the diversity of other people’s culture, faith, and practice.
4. To promote client choice by working as part of a team in supporting the Support Team to deliver a range of in-house support provisions which clients can opt into, and which are designed to achieve successful housing-related support outcomes.
5. Work in line with all relevant legislation and guidelines to protect clients, colleagues, staff, and visitors from any abuse, accident, or injury.
6. Maintaining and developing day-to-day office duties and providing administrative support.
7. The Day Concierge will complete any other duties as could be reasonably expected of someone in the fulfilment of this role.
The successful candidates will be able to demonstrate:
8. Respect
9. Compassion
10. Motivation
11. Good verbal and written communication skills
12. Good Computer skills
13. Commitment
14. Flexibility
15. Work shifts, unsociable hours, weekend/bank holiday work