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Customer service adviser

Tonbridge
Floss Agency
Customer service advisor
Posted: 6 September
Offer description

Overview

This is a full time, permanent position based in Tonbridge, Kent.


Responsibilities

* Responding to customer enquiries via phone, e-mail and video conferencing
* Producing and following up quotations
* Progressing priority orders
* Supporting external sales and marketing activities and initiatives
* General office administration


Key Skills and Experience

* Essential
o A natural customer / commercial focus
o The ability to absorb and retain technical information
o A confident and professional telephone manner
o Strong IT skills (MS Office)
o Excellent organisational and communication skills
o Good literacy and numeracy
o Strong attention to detail


Hours & Remuneration

Hours of work are Monday to Friday.

A competitive remuneration package will be offered dependent on the applicants skills and experience.


Benefits

Benefits: include a contributory pension & discretionary performance based bonus.

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