Starfish Accounting is an independent and growing purpose-led practice that champions a human-centred, assured, and compassionate experience that their customers can confidently depend on.
On top of receiving multiple awards, Starfish were nominated as finalists for Xero’s ‘Small Firm of the Year’ in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025.
This brand-new appointment for an additional Client Manager is true testament to this.
As Client Manager, you will report directly to Emma Lawrence, Co-CEO, and will:
Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships
Oversee and review the quality and consistency of output across your pod.
Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work
Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement.
As Client Manager, you will be joining Starfish ahead of a positive and steady period of evolution. This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation.
Therefore, we are only considering:
Experienced and qualified Accountants (ACCA/ACA/CIMA) with a track-record reviewing the output of Accountants and Bookkeepers
Personable leaders with interpersonal skills and prior experience of delivering within a client facing role
Proactive, and adaptable leaders with familiarity towards continuous improvement
Individuals who can balance commercial judgement with an efficient focus on delivery.
As an employer that values and celebrates flexibility, Starfish’s culture reflects the ethos of their business as one that is genuinely invested in their community.
If you would like to explore this Client Manager opportunity in more detail, please submit your CV via the application link on this website. A cover letter will also be required as part of the process