Solutions Engineer – Derby hybrid - £40,000 - £60,000 + Bonus + Benefits
Locke & McCloud are looking for an experienced IT professional to join our client, The ideal candidate will play a crucial role in providing transformative technical solutions for clients within a fast-growing MSP.
Main Responsibilities:
* the sales process by defining and validating technical solutions, engaging with clients, suppliers, and vendors as needed.
* in the research and development of new technologies, products, and approaches under the guidance of our Chief Technology Officer.
* various ad-hoc activities such as consulting engagements, proof of concept exercises, and disaster recovery planning.
* with clients to understand their technical requirements and providing suitable solutions.
* tools such as Office, Azure, and Excel to develop and implement effective technical solutions.
* multiple projects simultaneously with exceptional organizational skills.
* excellent customer service by addressing client inquiries and issues promptly.
* strong time management skills to meet project deadlines.
* technical solutions effectively to clients.
To be considered for this role, you should have:
* experience in a Solutions Engineer or similar role is preferred.
* with Microsoft 365, MS Azure, Watchguard, Mimecast, Datto/Kaseya, and CIS Controls (or other recognized Cyber Frameworks) is a plus.
* in English, both written and verbal, with the ability to translate technical jargon into plain English.
* organizational skills with the ability to prioritize tasks effectively.
* customer service skills to ensure client satisfaction.
* to work independently as well as part of a larger project team.
* to travel as required.
This role requires not only technical expertise but also a deep understanding of business operations. The ideal candidate will bring a security-first approach to all engagements, prioritize workload effectively, and be open to new ideas and approaches. Experience in Managed Service Provider (MSP) environments and dealing with small to medium-sized businesses is desirable.
If this role is of interest, please apply or reach out to Jacob – 07893921057 /j.collen@lockemccloud.com
Locke & McCloud are the UK’s leading cyber security & information security staffing company – through having a sole focus on the cyber & information security space we have been able to foster solid relationships with some of the UK’s most exciting cyber security consultancies & end users. Our focus on the information security space allows us to be able to help you find the most exciting.