Senior Support Analyst - 2 days Southampton/3 days Remote - up to 41K A growing technology company is looking for a Senior Support Analyst to join its IT support team. The role involves providing 1st-3rd line technical support to customers, maintaining internal systems, and assisting with software testing and implementation. Log, diagnose, and resolve support issues. Test software fixes and implement updates. Experience with Windows Client & Server operating systems. Experience working on a customer-focused support desk. Microsoft SQL Server and SQL queries. VPN, IIS, and remote access technologies. Active Directory, networking, or Citrix experience. SQL Server SSIS Packages 30-41K (depending on experience) Health scheme and potential bonuses Hybrid working with some travel We'd love to help you get your next role and enable you to fulfil your professional ambitions. For every CV sent to clients, we donate £1 to The Born Free Foundation. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details.