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Service coordinator

Dunbar
Places for People
Service coordinator
Posted: 17 March
Offer description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

More about your role
As a Services Coordinator, you'll be responsible for the smooth day-to-day running of Retirement housing developments, ensuring properties are safe, well-maintained, and managed in line with policies and procedures. You'll carry out regular health and safety checks, support tenancy compliance, maintain accurate records, and act as the main point of contact for customers. You'll help coordinate communal facilities, report and resolve issues promptly, and manage basic financial tasks such as collecting payments. You'll also support engagement activities that promote community use of the development and help deliver a responsive, customer-focused service to our older adults.

Please note: This is a 30 hour post split: 15 hours (2 days) at Letham Gardens and 15 hours (2 days) at Market Court.

More about you
You're organised, approachable, and confident managing varied tasks independently. With strong communication and customer service skills, you take a proactive approach to problem-solving and enjoy working with people. You have a solid understanding of health and safety in the workplace, are comfortable using digital systems, and can manage records with accuracy. You're committed to delivering high-quality housing and property services, ensuring customers feel safe, supported, and well-informed in their homes.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

1. Competitive salary, with a salary review yearly
2. Pension with matched contributions up to 7%
3. Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
4. Cashback plan for healthcare costs – up to £500 saving per year
5. A bonus scheme for all colleagues at 2%
6. Training and development
7. Extra perks including huge discounts and offers from shops, cinemas and much more

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