Benefits Assessor
Esher, Surrey (Hybrid – 2 days in office, 3 from home)
£36 per hour (Umbrella)
3-month ongoing contract
This is an excellent opportunity to join a well-established local authority and support a busy revenues and benefits team during a period of high demand.
The Role you will be responsible for assessing Housing Benefit and/or Council Tax Support claims, ensuring accuracy, efficiency, and compliance with current legislation.
Key Responsibilities
* Assess new and change of circumstance claims for Housing Benefit and Council Tax Support
* Ensure all work is completed accurately and within agreed timescales
* Maintain up-to-date knowledge of benefits legislation and policy
* Provide excellent customer service when dealing with enquiries
* Work collaboratively within a team to manage workload effectively
About You
* Proven experience working as a Benefits Assessor within a local authority
* Strong knowledge of Housing Benefit and Council Tax Support regulations
* Experience using relevant systems (e.g. Northgate/Capita or similar)
* High level of accuracy and attention to detail
* Ability to manage a busy and varied caseload
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
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