Application Support Consultant, Basildon
Client:
Location:
Basildon, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Are you passionate about technology and love helping businesses succeed? Do you enjoy problem-solving and working with innovative software? If so, we want you on our team!
What You'll Do
* Supporting ERP Modules: Accounting, Stock, CRM, E-Commerce, BI, and Supply Chain.
* Responding to Customer Queries: Investigate issues and provide solutions with care and professionalism.
* Documentation: Record problems, solutions, and best practices for future reference.
* Collaboration: Work with colleagues and customers to troubleshoot and resolve technical challenges.
Who We're Looking For
* A systematic approach to problem-solving with strong analytical skills.
* Initiative and the ability to work independently or in a team.
* Excellent written and verbal communication with a friendly, empathetic manner.
* Confidence managing customer experience under pressure.
Qualifications & Experience
* Experience with Accounting, ERP, or Business Management software.
* A degree or qualification in Computer Science, Accounting, or Business.
* Financial acumen or knowledge of management reporting.
Bonus skills:
* SQL Server/MySQL experience, including scripting & Admin Studio.
* Knowledge of FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, SoapUI.
* Experience with CRM, E-Commerce, BI, Logistics, Warehouse Management, or EDI.
Why Join Us?
* Private Healthcare - your well-being matters.
* Pension Plan - with company contributions to help you plan for the future.
* Exercise Reimbursement - gym, golf, or other activities.
* Fun Culture - team events, charity activities, and social gatherings throughout the year.
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