Pension Operations Manager £27.66 PAYE - £37.00 Umbrella Per Hour Full time 6 month Contract Initially Bristol or Broughton / Hybrid Were looking for an enthusiastic Pensions Operations Manager to join our UK Group Schemes & Benefits team. This role is responsible for overseeing pensions operations, leading the in-house team, and supporting consistent, high-quality communication with internal and external stakeholders. Youll bring strong organisational skills, a positive mindset, and the confidence to work closely with colleagues, suppliers, and senior stakeholders. Key responsibilities Oversee pensions operational activities including retirement (medical grounds), death benefits, income protection claims, invoicing, and communication campaigns Manage relationships with third-party pension administrators and suppliers Review, improve, and implement processes to enhance efficiency, quality, and delivery Lead regular team meetings to encourage collaboration and address priorities Prepare reports and management information (MI) for stakeholders Plan and allocate team resources to meet operational targets Ensure compliance with company policies and regulatory requirements Implement changes resulting from legislation or internal policy updates Support pensions projects at various stages of development Work with Pensions Specialists to resolve member queries and issues Support financial scheme audits (12 per year) Organise supplier promotions, initiatives, and engagement events Build and maintain strong relationships across Airbus UK Skills and experience Minimum 5 years experience in pension administration Experience leading or supporting a team, ideally in a pensions environment Strong communication, presentation, and stakeholder-management skills Excellent organisational, planning, and prioritisation abilities High attention to detail and ability to perform under pressure Analytical mindset with the ability to manage projects through to completion Confidence to challenge, ask questions, and seek clarity Ability to coach, mentor, and develop others Solid understanding of project management principles Proficiency in Google Suite is desirable If this role is of interest and you meet the above criteria, then please apply immediately.