Job Overview
We are looking for a friendly, motivated, and customer-focused Flooring Sales Assistant to join our team. In this role, you will assist customers in choosing the right flooring products for their needs, provide expert advice, and help ensure an excellent in-store experience. You'll be working closely with both residential and commercial clients, helping them make informed decisions on a range of flooring options.
Key Responsibilities
* Greet and assist customers in a professional, welcoming manner.
* Listen to customer needs and recommend appropriate flooring solutions.
* Provide product knowledge on a wide range of flooring types (carpet, laminate, vinyl, hardwood, etc.).
* Prepare quotes and assist with sales transactions.
* Maintain a clean, organized showroom and ensure displays are up to date.
* Coordinate with installation teams and follow up with customers on project timelines.
* Handle phone, email, and walk-in inquiries promptly and professionally.
* Stay up to date on new products, promotions, and industry trends.
* Meet or exceed sales targets and customer satisfaction goals.
Requirements
* Previous retail or sales experience (flooring or home improvement preferred but not required).
* Excellent communication and interpersonal skills.
* Basic math and computer skills (for quoting and order entry).
* Strong attention to detail and organizational skills.
* A helpful, positive attitude and willingness to learn.
* Ability to work weekends and some evenings, as required.
* Physically able to move flooring samples and assist with light showroom setup.
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 8 per week
Benefits:
* On-site parking
* Store discount
Work Location: In person