Description
:
About us
Finning is the world's largest Caterpillar dealership, providing unrivalled service for 90 years. We sell, rent, supply parts, service, and repair equipment and engines for customers in diverse industries such as mining, construction, petroleum, forestry, and a wide range of power systems applications.
Major Job Functions
1. Carry out daily receipt of all inward stock orders, IBTs, and returns, and daily dispatch of all parts orders, using computer technology to support all processes.
2. Accurate pick, pack and ship all parts orders to meet the customer need by date.
3. Be proactive and contribute to continuously improving warehouse processes and procedures.
4. To achieve 99% stock accuracy in the warehouse by working accurately and responsibly.
5. To dispatch and deliver parts through various courier networks using different software packages.
6. Responsible for adhering to Health, Safety and Environmental policies, taking a proactive approach to reduce risks in the workplace.
7. Responsible for reporting discrepancies /damage to any stock.
8. To correctly load and unload outbound, inbound and cross docked freight, correctly identifying and labelling goods and containers to ensure right destination is reached.
9. As Warehouse Operative in Parts and Collection you will receive, collate, protect, pack and label goods for safe return to suppliers.
10. To receipt and inspect returned cores and return to NDC for final core inspection
11. To report to Supervisor any problems with the physical aspects of stores operation such as damaged goods, out of stock situations, delivery shortages & discrepancies
12. Responsibility for housekeeping to a high standard to achieve minimum 3 star contamination control.
13. Flexibility to meet changing customer demands.
14. Flexibility in Saturday working
15. Potential branch cover at other facilities as and when required
16. Engaged and motivated to deliver personal development performance to meet objectives and KPI's
Specific Skills
17. Problem-solving skills
18. Communication, interpersonal and teamwork skills
19. Time management and organisational skills
20. Independence, self-motivation and initiative
21. Flexibility and adaptability to different types of work
22. Persuasive and personally motivated
23. Oral and written communication, decision-making and judgement
24. Negotiation skills
25. Attention to detail, work accuracy/numeracy
26. Quality orientation
27. FLT License preferred but we are able to train
Knowledge
28. Organisational awareness
29. HS&E policy awareness
30. Knowledge of CAT products and systems (desirable)
Accountability
Ensure all cores returned are inspected in accordance with CAT guidelines to ensure maximum credit. Take personal responsibility to meet all ‘one to one’ objectives. Actively promote “Parts Direct” and Parts.CAT.com sales channels to customers using the collection point. Loading and unloading of freight using correct MHE and following correct safe handling procedures. Active involvement in the improvement and maintenance of the working areas and the “Collection Point” following 5S and Contamination Control procedures. Constant awareness of SHEQ obligations. Maintain commitments to “Our Promise”. Banking and Petty Cash reconciliation. Respond to any customer delivery queries within 1 hour.
Education and Experience
31. Good level of education
32. Warehouse experience
33. MHE Licences
34. Excellent customer service experience – preferably customer facing
35. Demonstrable experience in remote working
36. Warehouse/Logistic qualification (desirable)
If this role is of interest then apply online today
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.