Join Rail Gourmet - Catered to You and Your Career! Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Team Leader for TransPennine Express (TPE) at Newcastle Stores. Pay Rate: £15.55 per hour. Hours : Full Time (39 hours). Shifts : Rotational shifts between 5:30am and 10pm, including weekends. Applicants must be 18 years or older due to certain responsibilities within the role. We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently. AS A CUSTOMER SERVICE TEAM LEADER YOU’LL: Oversee efficient loading/unloading of catering equipment and stock from trains. Manage order assembly and maintain precise control over inventory. Ensure strict compliance with Health & Safety/Food Hygiene Regulations. Strategically place products to minimize wastage through effective rotation. WHY JOIN AS A CUSTOMER SERVICE TEAM LEADER? At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits: Discounted Meal while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. Health & Wellbeing Support. Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Customer Service Team Leader. Please note that if your application is successful, you will be required to complete a DBS check. Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.