Housing Options Officer x3 Are you a high achiever who relishes a challenge? Do you have a desire to make a difference? Then this could be the role for you! As the first point of contact for those in our community who are facing homelessness, your role will involve assessing their circumstances and recommending the options available to them. You will be working in a busy, challenging environment and dealing with sensitive and personal circumstances, however your organised methodical approach to your work, will ensure that you can effectively manage your workload. As an accomplished communicator you will be able to demonstrate empathy for those who are vulnerable in difficult situations and deal confidently with individuals who have complex needs. You will assess their needs and provide sound advice, support, and signposting in accordance with the appropriate legislation. We are looking for Housing Options Officers who will hold a varied case load with the opportunity to develop the role with a specific specialism. This could be in one of the following areas: Young People Ex-Offenders Migrants Eligibility Welfare Benefits. The team will support you with a variety of personal development and training opportunities including the Chartered Institute of Housing (CIH) Level 3. The role may involve both home working and working from the office, flexible arrangements can be agreed. We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to hold a standard DBS disclosure. Please click on the following link to see the range of benefits we offer range of benefits. If you have any questions or would like an informal discussion, please contact Fiona Aitken by email at Fiona.aitken@warwickdc.gov.uk Closing Date: 9th November 2025 There will be a 2 stage-recruitment process for this role. Shortlisted candidates will be contacted to invite them to the first stage of the process. Stage 1 – Group exercise 20 th November 2025, if successful you be invited to a second stage interview. Stage 2 – Interview 25 th November 2025