Job Description
Position: First Line Support Analyst
Location: Guildford
Salary: Up to £27,000 per year
Job Type: Full-time (Office-based)
The Role
Are you early in your IT career and looking to grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support / Junior Application Support Analyst to join an in-house IT team based in Guildford.
This role is ideal for someone with foundational IT support experience who is eager to develop further in application and technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination.
Benefits Include:
* Bonus scheme
* Salary sacrifice electric car scheme
* Company pension
* Private medical insurance
* Group life cover
* Annual salary reviews
* Flu jabs
* Volunteer days
* Social events and birthday leave
* Support for skills development
* Charity engagement and referral programme
Key Responsibilities:
1. Provide first-line technical support for hardware, software, and access issues.
2. Support bespoke internal applications and escalate complex issues appropriately.
3. Assist...