ETC International College is a prominent English language school based in Bournemouth, dedicated to providing an immersive English learning environment. We're passionate about language education, combining professional, qualified teaching with a relaxed atmosphere. With a variety of English language courses, we ensure students experience steady progress while enjoying the process. Our school offers a modern yet authentic setting, giving students the opportunity to explore the UK and build lifelong connections.
Role Description
This is a full-time, on-site role located in Bournemouth for an Accommodation Welfare Manager. The Accommodation Welfare Manager is responsible for overseeing the welfare of students in homestay and residence accommodations. Daily tasks include managing host family rentals, ensuring student satisfaction with accommodations, handling related budgeting, and maintaining organized records. The manager will serve as the main point of contact for both students and hosts, resolving queries and addressing concerns efficiently.
Qualifications
* Strong communication skills and a focus on customer satisfaction
* Experience in rental management and accommodation services
* Proficiency in organizational skills and budgeting
* Ability to multitask and resolve issues with a problem-solving mindset
* Relevant experience in student welfare or hospitality management is an advantage
* Familiarity with cultural diversity and sensitivity to international student needs
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