Location: Ashford
Contract Type (permanent, fixed:term, hours per week): 40 hrs per week
Salary/Band: A GBP 27,477.40 pa
Expected Start Date: ASAP
Purpose of Job
Provide a workshop based engineering role repairing, servicing and maintaining wheelchairs.
Main Duties and Responsibilities
* Conduct repairs servicing and maintenance as directed by the Service Centre Manager / Warehouse Supervisor / Line Manager.
* Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
* Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
* Ensure infection control policy is followed at all times.
* Undertake engineering work in terms of service and repairs, and refurbishment in accordance with prescription builds.
* Assist in clinical appointments with healthcare professionals, for any repairs and servicing requirements.
* Undertake admin duties as required.
* Ensure all parts used are allocated from Stores through Stores process.
* Strict adherence to Ross Cares operational procedures.
* Adhere to the housekeeping procedure in accordance with the RCQP.
* Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and workbench station.
* Do the job right, on time, every time.
* Be fully accountable for all aspects of your role.
* Stocktake: assist with annual and interim stocktakes as required.
* Communicate effectively with all customers at all times and inform all customers of relevant additional services from Ross Care as appropriate.
* Maintain good communication throughout.
* Perform duties according to all company policies, procedures and instructions.
Company Appraisal Competencies
* Achieves business results and adds value to the Company.
* Focuses on internal / external customers.
* Builds and maintains effective teamwork with colleagues.
* Embraces change and deals with ambiguity.
Skills
* Organised and can work to a plan.
* Good communicator.
* Must be able to fault find.
* Neat and tidy writing.
Knowledge
* Background and experience in mechanical or electrical engineering.
Qualifications
* Full driving licence (not essential).
* Ideally qualified to GCSE level / NVQ level 1 or equivalent.
* Satisfactory enhanced DBS disclosure.
Other
* Training will be provided on wheelchair engineering.
* Trustworthy and possess a clean or appropriate DBS record.
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