Step into a role where first impressions matter and become part of a welcoming, professional team delivering exceptional workplace hospitality in the heart of London. We are looking for a Receptionist/Concierge to join our Rapport team, acting as the friendly and professional face of our client's workplace. Contract & Hours Type of contract: Full-time, Permanent
Hours: 40 hours per week, Monday–Friday (shift rota aligned to business needs)
Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
Secure Your Future: Benefit from a contributory pension scheme to support your long-term goals
Access wellbeing initiatives, an Employee Assistance Programme and digital GP services
Thrive Personally & Professionally: Unlock ongoing learning and development opportunities to grow your career
Give Back to Community: Take one paid volunteering day each year to support a cause close to your heart
Managing reception and front-of-house services to ensure a seamless arrival experience
Maintaining immaculate reception and client-facing areas at all times
Building strong working relationships with on-site teams and key stakeholders
Adopting a flexible, proactive and adaptable approach to ad-hoc duties as required
Be confident building rapport with a wide range of stakeholders, including VIPs
Be proficient in Microsoft Office and basic business administration systems
We are committed to developing our Ambassadors and supporting their career progression through a wide range of professional and personal development opportunities. With access to over 50 training workshops and structured development pathways, we invest in helping you grow.
We are passionate about equality, diversity and inclusion. Through our "Be Yourself at Rapport" programme and Employee Networks, we create safe spaces for connection, collaboration and celebrating individuality.
Rapport is proud to be a Disability Confident Employer, working with external partners to provide meaningful employment opportunities for people with special educational needs and disabilities.
About the Company Rapport is an award-winning specialist provider of fully managed front- and back-of-house guest services for corporate organisations. Excellence in Diversity & Inclusion – HR in Hospitality Awards