We're looking to add a Service Engineer to our team here at Frontline, covering the London, working with high net worth clients. Key to this role is experience of CCure, Lenel or Gallagher.
At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place.
Salary
Up to £36K dependent on experience + excellent OTE.
* Life assurance 4 x base salary
* Pension 5% matched
* Cycle to work scheme
* Referral Scheme
* 20 days holiday plus bank holidays. After 2 years increase of 1 day per year to a max of 25 days.
* Health and wellbeing resources
* Benefits platform
Responsibilities
* Repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications.
* Ensure that if the installed system differs from the specification that the relevant documentation is complete and it is brought to the attention of the relevant Supervisor.
* Ensure that all working areas on site are left in a clean and tidy state.
* Ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times.
* Ensure that relevant documentation is fully completed in an accurate and timely manner, including timesheets, work reports, service reports and expense claims.
* Ensure that all Company property is used and maintained in the proper manner, including special tools, ladders and Company vehicle where appropriate.
Qualifications / Experience / Knowledge
* Good basic education and ideally a relevant qualification in the electrical/electronic industry.
* Alternatively able to demonstrate in depth knowledge through assessment.
* Field Service Experience.
* Good standard of IT skills (Computer Literate).
* Good level of Customer Service experience.
* IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial.
* Full UK driving license.
* Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.
This Engineering role would suit candidates based within commutable distance of West Midlands, Birmingham, Walsall, Tamworth, Dudley, Coventry.
Additional Information
At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place.
People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career.
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