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We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and developing a team culture centered on customer service. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omni-channel retailer. This involves significant investment in our colleagues, creating opportunities in a fast-paced environment as part of our exciting journey.
We offer a wide range of benefits to support your physical, mental, and financial well-being:
* 25% colleague discount in-store and online
* Financial wellbeing support, including financial education tools and salary advances
* Seasonal incentive schemes
* Retail management apprenticeship programs with local providers and access to a virtual internal learning network
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
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