Overview
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. While each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Casual Food & Beverage Assistant at New Hall Hotel & Spa, part of Hand Picked Hotels.
New Hall Hotel and Spa is a stunning and unique hotel, dating back to the 13th century and steeped in history, a fine example of medieval architecture and England’s oldest listed inhabited moated house. At 800 years old, this luxurious hotel has a long history of delivering exceptional hospitality to discerning guests. Replete with contemporary comforts, our spa and health club offers an oasis of relaxation complemented by our award-winning 2AA Rosette restaurant and extensive meetings and events operation, which is a popular choice for weddings, bespoke events and conferences.
Responsibilities
* The role of a Food and Beverage Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
* You will be expected to have a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
* Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
* Work enthusiastically alongside team members to achieve departmental goals.
* Maintain a basic knowledge of the wine list and stock availability.
* Understand the basic principles of food and wine matching, different grape varieties and predominant flavours.
* Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About You
* To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
* You will be enthusiastic and willing to take on new responsibilities.
* Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
* Having a high level of emotional intelligence, enabling you to anticipate our guests needs ensuring they receive a Hand Picked experience.
* It is essential you can demonstrate how you would deliver our guest experience standards at Hand Picked Hotels, including going above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Benefits
* A competitive salary package of £13.82 per hour.
* Flexible hours depending on business needs.
* Onsite parking
* Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
* Hand Picked Hotels is an Equal Opportunities employer.
Candidates must be eligible to live and work in the UK.
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