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Programme management officer - subject to banding

Wigan
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Programme management officer
Posted: 26 June
Offer description

Choose Well - Choose WWL

Job overview

Are you passionate about the successful delivery of projects to improve patient care?

You may be interested in a new role in the programme team within Data Analytics and Assurance Directorate.

The key purpose of this role is to support and contribute to the effective planning and delivery of the Caring for our Data Strategy 2022 – 2025 through effective portfolio, programme and project management.

You would be joining the Data Analytics and Assurance Directorate at an exciting time with the establishment of a newly formed portfolio governance and the introduction of new tool Microsoft Azure DevOps to effectively plan and monitor project delivery. You will also lead on the provision of a comprehensive business support service.

This role will work alongside our Programme Manager, working closely with our Analytics, Data Technology, Access to Health Records and Information Governance teams providing hands on support along with:

1. Creating, implementing, and developing guidelines, workflows, and processes to ensure consistency across the directorate in relation to project processes including new work requests, risk and issue management and benefits realisation.
2. Maintaining data in a consistent form and being a tools expert in the software that the project community are required to use

Please note this role is on a fixed term contract basis for 12 months, however may become permanent in the future.

Main duties of the job

3. Lead on the provision of a professional business and project function delivering high quality services.
4. Provide hands on support to project manager/leads in the team, including the development of project documentation, for example benefits realisation plans.
5. Develop and maintain accurate data and information to support successful monitoring of portfolio, programme, and project delivery.
6. Take a proactive approach in the continuous improvement of the business and project function

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Detailed job description and main responsibilities

Work as an integral and valued member of the Data Analytics and Assurance Directorate, in the Programme team, leading on the provision of a professional business and programme management function. You will work alongside the Programme Manager providing hands on support along with:

·Creating, implementing, and developing guidelines, workflows, and processes to ensure consistency across the directorate in relation to project processes including new work requests, risk and issue management and benefits realisation.

·Maintaining data in a consistent form and become a tools expert in the software that the project community are required to use.

You will have excellent business and project management experience, knowledge and skills, and demonstrable experience of working across teams. You will have sound knowledge of programme and project methodologies, alongside demonstrable experience of working in collaboration with colleagues and project teams to support successful project delivery

Person specification

Qualifications

Essential criteria

7. NVQ3/BTEC in Business and Administration and/or relevant experience in a business/project office environment
8. Evidence of continued professional development

Desirable criteria

9. Association of Project Management (APM) related qualification(s)
10. Agile related project management qualification(s)

Experience

Essential criteria

11. Working in a project office and/or similar environment
12. Co-ordinating and delivering effective business support services
13. Using project management tools and techniques
14. Producing project documentation to a high standard
15. Planning and overseeing projects to meet the projects deliverables
16. Working, leading, directing, and motivating teams
17. Working with key stakeholders to build, develop and maintain effective working relationships
18. Supervisory experience

Skills

Essential criteria

19. Excellent general project management and business administration skills
20. Excellent communication skills with the ability to communicate in various forms with a variety of audiences
21. Organisation skills to plan the use of time and resources to meet deliverables
22. IT skills including the use of Microsoft 365
23. Stakeholder management skills with the ability to negotiate and influence change
24. Organisation, planning and time management skills
25. Team management and motivation skills
26. Work under pressure to meet set timescales

Knowledge

Essential criteria

27. Excellent knowledge of project management principles, methodologies, techniques and methods to support successful project delivery
28. Knowledge of the Trust and the Data Analytics and Assurance Team
29. Knowledge of effective team management and how to get the best from teams

Additional

Essential criteria

30. Strongly proactive and solution focused
31. Flexible, determined, committed and adaptable to change
32. Ability to maintain confidentiality
33. Creative and innovative thinker
34. Driving Licence with the ability to travel
35. Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

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