Transport Safety Officer in Birmingham
Company: MAN Commercial Protection Ltd
Location: Solihull, West Midlands
Position: Transport Safety Officer
Pay Rate: Excellent
MAN Commercial Protection Ltd is an award-winning security company based in Solihull, West Midlands, providing manned guarding services across the UK.
We have received industry recognition, including awards such as BSIA 'Business of the Year', 'Contribution to the Industry', and 'Best Team' at the British Security Awards over the last 3 years.
Join our team and be a part of our 30-year journey as a family-run business!
Responsibilities:
1. Provide a visible presence on the public transport network.
2. Interact with passengers to enhance their travel experience and reduce crime perception.
3. Collaborate with Safer Travel Partnership and law enforcement agencies to deliver the Safer Travel Plan.
4. Support women and girls in feeling safer on public transport.
5. Use allocated powers to reduce anti-social behavior.
6. Act as a professional witness to incidents.
7. Assist vulnerable individuals using public transport.
8. Control traffic during planned events and transport-related incidents.
Other:
The role may require occasional work outside normal hours. A full CRB check and NPPV Level 2 clearance are mandatory.
Person Specification:
Skills & Qualifications:
* Essential:
* Good communication skills.
* Risk recognition and minimization.
* Desirable:
* Customer Service and First Aid qualifications.
* IT proficiency.
Knowledge & Experience:
* Essential:
* Awareness of Anti-Social Behaviour laws.
* Experience in customer-focused environments.
* Desirable:
* Knowledge of homelessness laws and Safeguarding procedures.
The ideal candidate should maintain a professional appearance, be self-motivated, resilient, and committed to passenger safety.
Benefits:
* In-house training (SIA and First Aid).
* Career development opportunities.
* Full uniform and IPSA membership provided.
* Access to counselling and legal helplines through IPSA.
* Double pay on Bank Holidays.
If you are interested in this position, please apply with your latest CV!
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