Your newpany
Location: Bicester (1–2 days working on-site)
Salary: £58,000 – £64,750
Contract: 12-month Fixed-Term Contract (potential to be permanent)
We are partnering with a large andplex public sector organisation undergoing a significant transformation within its People Services function. As part of a recent restructure, an exciting opportunity has arisen for a Payroll & People Services Lead to play a key role in shaping and delivering a high-performing,pliant, and customer-focused service.
In this role, you will be responsible for ensuring the accurate and timely payment of salaries, pensions, and expenses across the organisation. You will oversee the performance of the outsourced payroll provider, acting as the primary point of accountability for service delivery, quality, andpliance.
Acting as the organisation’s internal subject-matter expert, you will provide both strategic direction and operational oversight. You will lead on strengtheningernance frameworks, enhancing controls, and driving continuous improvement to ensure a resilient and efficient payroll and people services function.
Your new role
1. Lead a timely, accurate and customer-focused payroll and people services function
2. Manage the outsourced payroll contract, monitoring KPIs, SLAs, service reviews and escalation processes
3. Ensure accurate and timely payment of salaries, expenses and all pay elements
4. Oversee payroll and pension activity including starters, leavers, contractual changes, absence and family leave
5. Approve salary corrections and advances
6. Ensurepliance with statutory requirements and organisational policies
7. Act as organisational lead for HR and payroll systems ( HRIS, expenses, payslip systems)
8. Ensure data integrity through audits, reconciliations and exception management
9. Lead system improvements, user training and system updates
10. Produce payroll reporting, support audits and manage financial risk in partnership with Finance
11. Provide expert advice on pay, tax, National Insurance, pensions and employment legislation
12. Support organisational change through accurate costing and workforce insight
13. Build strong relationships with managers, employee representatives, external providers and key stakeholders
14. Lead and develop the People Services team, ensuring high performance, resilience and service quality
What you'll need to succeed
15. Professional payroll qualification with significant post-qualification experience
16. CIPP Qualified with significant post-qualification experience
17. CIPD Level 5 Associate Diploma in People Management
18. PRINCE2 Qualification would be desirable
19. Detailed knowledge of payroll legislation, including tax, National Insurance, statutory payments and deductions
20. Strong understanding of audit requirements and financial controls
21. Extensive experience managing end-to-end payroll operations
22. Expert knowledge of terms and conditions, pay frameworks, allowances and deductions
23. Knowledge of pension schemes and associated regulations
What you'll get in return
24. Salary: £57,000 - £64,000
25. Flexible working
26. Generous annual leave starting at 27 days, rising to 29 days after 5 years and 33 days after 10 years, plus 8 public holidays (pro rata)
27. Pension scheme with automatic enrolment and employer contributions
28. Ongoing opportunities for continuous professional development and career progression
29. Access to Occupational Health services
30. Employee Assistance Programme (EAP) for wellbeing support
31. Dedicated health and wellbeing initiatives
32. Employee discounts across travel, retail, leisure, dining and more
33. Access to employee networks and inclusion groups as a member, ally or participant
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4799699 - Georgina Barber