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Customer Service Assistant
Reference: JUL20255021
Expiry date: 2025-07-28 15:30:00.000
Location: Shropshire
Benefits: Please see the job description for all benefits
Job Title: Front of House / Barista | Location: Craven Arms
Job Type: Permanent part-time 10 hours | Salary: Listing: £12.21 per hour
As a Front of House / Barista, you are friendly, approachable, and a great listener. You are caring and enjoy helping others to visit the centre and stay active.
You’ll be efficient and instrumental in providing advice and guidance on activities on offer. You’re not the type to be unapproachable, provide poor advice, or create problems for others. Your goal is to encourage customers to participate in leisure activities and ensure they return with a smile. You enjoy taking action and resolving customer problems and queries. You will have a regular pattern of working hours and shifts, with opportunities to progress through our training programs.
The Key Requirements…
Ideally, you will have experience in a customer-facing role; however, we can provide training and qualifications for the right candidate.
At Halo Leisure, our mission is to "Create Healthier Communities." We offer affordable and accessible health and leisure facilities, including gyms, swimming pools, and leisure centres. Joining Halo, you’ll help us provide friendly and supportive advice and guidance to our customers. This role offers a stable environment with high-quality support and training through Apprenticeships.
You’ll have the opportunity to demonstrate your friendly and approachable nature.
Working with a team of fellow front-of-house professionals, you’ll welcome customers, provide advice on activities, sell memberships, make bookings, prepare hot drinks, serve cakes and light snacks, and maintain cleanliness. Throughout, you will help others stay active, supported by our sector-leading training and induction programs.
The Benefits and Perks…
* Free use of our facilities (including gym, swimming, soft play, tennis, golf, and more!)
* Family discounts
* Training and development opportunities and career progression
* 25 days of annual leave plus bank holidays
* Health Cash Plan
* Enhanced maternity and paternity pay
* Enhanced absence pay
* Additional employer contributions to your pension scheme
* Long service, baby gifts, and other reward schemes
* The chance to be nominated for our annual staff awards
* Cycle to work scheme
The Next Step…
Following your application, you will receive an email outlining the next steps.
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