Job Title
Assistant Conference and Events Manager at Hilton Reading Hotel.
Location and Schedule
Reading, England, United Kingdom – Full‑time.
Benefits
* Yearly salary ranging from £28,500 up to £30,500 plus service charge
* Smart uniform provided and laundered
* Free and healthy meals when on duty
* Grow your career with personal development programmes support you at every step
* Contribution to Hilton Corporate Responsibility programmes – learn more at https://cr.hilton.com
* Team Member Travel Program: discounted hotel nights plus 50% off food and beverages (subject to outlet)
* Team Member Referral Program
* High‑street discounts through Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly, up to 33 days)
* Discounted dental and health cover
* Free parking
* Modern and inclusive Team Member’s areas
Responsibilities
* Assist in managing all Conference and Banqueting operations
* Maintain exceptional levels of customer service
* Ensure compliance of brand standards
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Be aware of trends and propose ideas to build the range and quality of Conference and Banquet
* Optimise sales and contain costs, identifying any areas for action
* Set achievable budgets and other short‑ and long‑term functional goals
* Provide effective leadership to the Conference and Banquet teams to meet and exceed targets for the hotel and individual development
* Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
* Ensure staffing levels cover business demands
* Ensure that training is carried out on an ongoing basis
* Ensure communication meetings are conducted and post‑meeting minutes generated
* Manage staff performance issues in compliance with company policies and procedures
* Recruit, manage, train and develop the Front Office team
* Assist other departments wherever necessary
Qualifications
* Strong knowledge of the hotel/leisure/service sector
* Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs and build customer loyalty
* Exceptional communication skills
* Exceptional leadership skills to create a winning team
Preferred Additional Experience
* Conference and Banquet Operations experience in a managerial position in a hotel, events centre or similar
About Hilton
Hilton is committed to delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking. We value growth, service, collaboration, and sustainable practices.
Job Information
* Seniority level: Mid‑Senior
* Employment type: Full‑time
* Job function: Management and Manufacturing
* Industry: Hospitality
* Brand: Hilton Hotels & Resorts
* Job category: Catering and Event Services
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