PA Media is the UKs national news agency, delivering trusted news, information, and content to media, brands, and businesses for over 150 years.
As a leader in the media and content distribution landscape, we provide innovative solutions that empower our clients to stay ahead in a rapidly evolving digital world.
Our purpose is simple:We build trust in news, data and content.This sits at the heart of everything we do, from the products we create to the partnerships we build.
About the role
This is a high-impact role within PA Medias Commercial function, focused on our most valuable Tier 1 client relationships.
As Customer Success & Key Accounts Director, you will be responsible for driving the strategy, growth, and retention of our top-tier accounts. You will act as a strategic partner to senior client stakeholders, ensuring we deliver long-term value while identifying opportunities to expand and deepen relationships.
This role sits at the heart of our ambition to place the customer at the centre of everything we do - moving beyond traditional account management to a proactive, insight-led partnership approach.
What youll be responsible for
Strategic Client Leadership
1. Own and develop relationships with PA Medias most important clients, acting as a trusted advisor at senior level
2. Build and execute strategic account plans f...