Job Title: IT Warehouse Subject Matter Expert (SME)
Standard Business Hours (Monday to Friday)
We are seeking a proactive and technically skilled IT Warehouse SME to join our depot team in London. This role demands a well-rounded individual with expertise in IT asset management, L2 troubleshooting, and hands-on configuration of IT hardware—especially network devices such as routers. The SME will be pivotal in ensuring operational efficiency, accuracy of stock, and quality configuration of outgoing devices.
Perform end-to-end IT asset lifecycle management, including receiving, labelling, inventory management, and dispatching of IT equipment.
•Oversee the day-to-day operations of the depot facility, ensuring compliance with safety standards and regulations.
•Maintain stock control accuracy in warehouse management systems and assist in regular audits and reconciliations.
•Execute L2 level IT hardware/software troubleshooting (desktops, laptops, network devices).
•Perform imaging, configuration, and staging of devices including routers, switches, and access points as per client requirements.
•Coordinate closely with project and depot teams to support staging schedules, urgent replacements, and new deployments.
•Maintain documentation and reporting for all warehouse and configuration activities.
•Update AVASO Warehouse & Inventory Management system & ensure all inventory levels are updated in real-time.
•Manage facility resources efficiently to optimize productivity and minimize downtime.
•Work closely with transportation providers to schedule deliveries and manage freight costs.
•AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity.