Overview
Job title: Corporate Commercial Account Handler
Salary: £50,000 per annum
Our client, a global leader in risk and insurance solutions, is seeking a motivated Client Service Advisor. This hybrid role offers the flexibility to work from home and the Chelmsford office, providing a supportive environment where you can thrive. You’ll play a crucial part in helping clients make informed decisions, delivering tailored risk solutions, and ensuring outstanding service at every step.
Responsibilities
* Manage and support a portfolio of corporate clients, delivering excellent day-to-day service
* Provide technical insurance and risk management advice
* Work with Client Managers on tailored Service Plans and attend client/insurer meetings
* Recommend improvements to insurance programmes and negotiate terms with insurers
* Prepare marketing presentations and cover comparisons with the Broking Manager
* Build strong insurer relationships and resolve client queries efficiently
* Identify opportunities to offer wider business solutions
* Ensure compliance with company policies and risk frameworks
Day-to-day
* Managing a portfolio of large mid-market clients across a variety of sectors
* Partnering with Client Managers to strengthen client relationships and deliver best-in-class service
* Supporting broking teams to achieve optimal solutions for clients
* Attending client meetings and insurer discussions, ensuring smooth communication and delivery
* Taking part in professional development opportunities to enhance your skills and knowledge
* Contributing to a collaborative, innovative, and inclusive team culture
Experience
* Demonstrated experience in the insurance industry, ideally within commercial risks
* Knowledge of global placements (beneficial but not essential)
* A strong commercial mindset with an understanding of market forces and risk factors
* A proven background in delivering exceptional client service within a consultative environment
Skills
* A confident communicator and presenter with the ability to build strong client and insurer relationships
* Client-focused, committed to delivering outstanding service
* Analytical, detail-driven, and proactive in identifying programme improvements
* Solution-oriented, resilient, and able to take ownership of challenges
* A collaborative team player who thrives in a supportive environment
If you have the relevant experience or know someone that does please contact me now on 07458162 853 or email us at admin@lawesgroup.co.uk
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