RG Setsquare is seeking a Complaints Resolution Officer for a 6-month temporary assignment based in Lancaster, England. The role requires managing complaints with empathy and professionalism, ensuring compliance, and composing resolution letters. Candidates should have a background in Housing, Customer Services, or substantial Call Centre experience. This fully office-based position may offer a permanent contract after the temporary assignment and emphasizes a supportive team environment. Comprehensive benefits and personal development are also key aspects of this role.
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