Location: St Helens
Salary: £27,085.50 per annum (dependent on experience for 37.5 hours per week)
Job Title: Tenancy Sustainment Officer
The Tenancy Sustainment Officer will be based in our offices in St Helens and will provide advice and assistance to service users to manage and sustain their tenancy, enabling them to live independently. The role requires effective, professional relationships with colleagues and external agencies, and it contributes to the Association’s values, culture and ethos.
Responsibilities
* Provide advice and assistance to service users to manage and sustain their tenancy, enabling them to live independently.
* Ensure effective and professional relationships with colleagues and external agencies.
* Contribute to the Association’s values, culture and ethos.
Benefits
* Competitive annual leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance; prorated for part‑time employees)
* Training and career advancement opportunities
* Discounted goods and services
* Group personal pension plan
* Access to Thrive app
* Access to Medicash
* Access to Blue Light Card
* Life Assurance (4× basic annual salary from the start of employment)
* Multidimensional wellbeing programmes and family‑friendly policies for staff
* Refer a friend policy
Equal Opportunity
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Qualifications
* Subject to an Enhanced with Barred List Adult Only DBS check.
* Subject to scrutiny of employment history and robust references checks.
* Authorized to work in the UK; no visa sponsorship available.
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