Customer Account Manager – Opportunities That Empower You To Succeed.
The Role
As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring at the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan.
Responsibilities
This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them.
Qualifications
* Customer Focused
* Strong Communication skills and Confidence
* Self‑Development
* Teamwork
* Enjoy working with targets
Salary
Up to £30,000 depending on experience.
Rewards
* Bonus scheme
* Private healthcare
* Life assurance
* Excellent company pension (3% employee to 8% employer contribution)
* 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
* Cycle to Work vouchers
* Retail Discounts
* Tech scheme
* 3 Charity Volunteering Days
At Evlo employee satisfaction is key and we are committed to being a great place to work. We offer three charity volunteering days and partner with OnHand which promotes volunteering. Evlo has an active Employee Forum and dedicated Mental Health First Aiders.
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Seniority Level
Entry level
Employment type
Full-time
Job Function
Sales and Business Development
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