IT Systems & Infrastructure Engineer
Location: London Borough of Brent | Hybrid | 3 days in-office
Job Type: Permanent | Full-Time (35 hours per week)
Salary: Up to £53,000 per annum + bonus + excellent benefits
An exciting opportunity has arisen for an IT Systems & Infrastructure Engineer to play a key role in maintaining and enhancing IT operations. This position involves ensuring the reliability, security, and efficiency of infrastructure, providing hands-on support, and driving improvements across network and system performance.
The role also includes overseeing an IT support team member, offering guidance and mentorship to ensure the smooth delivery of IT services across the organisation.
Key Responsibilities:
* Maintain and improve IT infrastructure, including servers, networking hardware, and cloud platforms, to ensure seamless operations.
* Oversee security measures, implementing firewalls, antivirus protection, and encryption protocols to maintain compliance and safeguard systems.
* Diagnose and resolve technical issues across hardware, software, and network environments, escalating when required.
* Support infrastructure projects, including cloud integrations, system upgrades, and network enhancements, ensuring minimal disruption.
* Provide mentorship and direction to a junior IT team member, fostering growth and ensuring smooth IT service delivery.
* Configure and deploy IT solutions for end-users while managing infrastructure access and troubleshooting related challenges.
* Maintain thorough documentation of systems, configurations, and procedures, generating performance reports as needed.
* Work alongside the Security Operations Centre (SOC) to address alerts and strengthen security monitoring.
Skills & Experience
* Extensive experience in Windows Server administration and Azure Active Directory (Entra ID), ensuring system stability and security.
* Strong knowledge of virtualisation technologies such as VMware, optimising infrastructure efficiency.
* Proficient in networking principles, including subnetting, VLANs, routing, and VPN management, to maintain seamless connectivity.
* Hands-on experience with firewall management and cybersecurity best practices, ensuring compliance and system protection.
* Familiarity with Microsoft 365 (preferred) and Google Workspace, supporting enterprise collaboration and productivity.
* Experience in database administration, particularly with Microsoft SQL, to maintain data integrity and performance.
* Skilled in cloud computing, particularly with Azure, leveraging cloud-based solutions for scalability and efficiency.
* Proficient in mobile device management (MDM) solutions like Intune, ensuring secure and effective device deployment.
* Strong problem-solving ability, diagnosing and resolving technical issues efficiently while minimising disruption.
* Excellent communication skills, capable of translating complex IT concepts for non-technical stakeholders.
* High attention to detail, particularly in security, system documentation, and monitoring to maintain operational integrity.
* Ability to manage multiple priorities effectively, responding swiftly to urgent IT requirements.
If you're an IT professional with strong infrastructure experience, a problem-solving mindset, and a passion for delivering high-quality IT services, we'd love to hear from you.
Apply today!