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Contracts Monitoring Manager
The closing date is 29 October 2025
Are you passionate about delivering high-quality services within the NHS? Do you have a keen eye for detail and a strong background in contract management? Were looking for a proactive and experienced Contract Monitoring Manager to join our Estates & Facilities team. This position will be based at the National Rehabilitation Centre, Stanford Hall Rehabilitation Estate near Loughborough
As Contract Monitoring Manager, you will be responsible for overseeing the performance and compliance of key outsourced contracts across Estates and Facilities services. Youll ensure that service providers meet agreed standards, KPIs, and statutory obligations, while driving continuous improvement and value for money.
About You:
Proven experience in contract management, ideally within NHS or public sector estates/facilities.
Strong understanding of service level agreements (SLAs), KPIs, and compliance frameworks.
Excellent communication, negotiation, and stakeholder engagement skills.
Ability to analyse data and produce clear, actionable reports.
Relevant qualifications in contract management, facilities management, or a related field.
Main duties of the job
In addition to the below summary you need to familiarize yourself with full the Job Description and Person Specification documents attached to this advert
Monitor and evaluate supplier performance against contractual obligations.
Lead regular contract review meetings and audits.
Collaborate with operational teams to resolve issues and escalate risks.
Maintain accurate records and reporting for internal and external stakeholders.
Support procurement and tendering processes where required.
Champion sustainability, safety, and service excellence across all contracts
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details
Person Specification
Training & Qualifications
* Degree in Estates, Facilities, Engineering, or related field
* Further specialist knowledge, facilities management knowledge
* Educated to Degree level or equivalent in a professional qualification or relevant experience in the specific discipline at a comparable level for a proven significant time
* Sustained record of continued professional development
* Membership of relevant professional body (e.g., IWFM, RICS)
* Knowledge of HTM/HBN/CIBSE guidance
Experience
* Experience in budget management and cost control
* Staff management and team leadership
* Understanding of statutory compliance in estates and facilities
* Proven track record of managing a variety of projects
* A good overall understanding of the following engineering specialities (Generator & Battery Services, Electrical Inspection & Testing, Fire Alarm Systems, Emergency Lighting Systems, Ventilation Systems, BMS Systems)
* NHS or healthcare sector experience
* Experience with lease management
* Experience in Facilities Management environment - particularly related to health care.
Communication and Relationships
* Strong stakeholder engagement and communication,
* Ability to influence and work across organisational collaboration
* Utilise persuasive, motivational and negotiating skills with empathy, to engage effectively with NUH colleagues, Staff Side, contractors and suppliers, in negotiations.
* The postholder will be required to liaise and work collaboratively with multi-disciplinary project teams, external professional design consultants and contractors if and when required.
Analyticl and Judgement
* The ability to interpret complex data, apply contract law, and produce performance reports aligns with the strategic decision-making expected at this level.
* Ability to negotiate commercial contracts
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Nottingham University Hospitals NHS Trusts
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