Do you have extensive customer service experience, in eitherface to face or phone-based environment?
Are you seeking a temporaryroleor perhaps a graduate looking to kickstart your career in a well-known healthcare company?
Can you demonstrate good administration skills with the ability to accurately input information for the registration of new customers?
If the answer is yes, this could be the role for you, so read on and get in touch now to avoid missing out!
The opportunity
Due to increased demand, our client is currently seeking an experienced Customer Coordinator to join their dynamic and fast paced team of commercial specialists on a contract basis.
The role
As a Customer Co-ordinator, the focus of your role is to ensure a professional and courteous service is maintained, ensuring all patients receive support and guidance.
Hours are 8am – 4pm and 10am – 6pm rotating weekly.
Office based with the possibility of some home working if desired after training.
37.50 hours a week.
Your duties and responsibilities will be
Ensuring patients are contacted on their planned call date and ensuring the accurate processing of requirements.
Ensuring all planned calls and sales orders are processed in a timely manner on the correct day.
Monitoring patients ordering levels, ensuring the patients is not under stocked or overstocked whilst adhering to stock compliance.
Arranging out of schedule and same day deliveries for urgent stock.
Liaising with patients and hospitals to reschedule deliveries where required. You will have the following qualifications and experience
Customer service experience either phone based or face to face is essential.
Excellent administration skills to ensure accurate information for all registrations of new patients.
Excellent communication skills and the ability to deal with all aspects of queries, including sensitive situations.
Ability to work under pressure in a fast-paced environment.
Friendly working environment, working from modern HQ. Get in touch now
If you're seeking a new opportunity to work in a fast paced customer environment, where you will be responsible for ensuring successful customer satisfaction and think you have the relevant skills and experience our client is seeking then apply now or contact Josh Egerton.
Millbank Holdings Ltd is an equal opportunities employer and respects diversity.
We welcome applications from all suitably qualified persons who are eligible to live and work in the UK.
Millbank is proud to be a member of the ‘Disability Confident Scheme’.
Millbank operates as an Employment Agency and Business
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