Office (Centre) Manager
£37,000-£40,000 + annual discretionary bonus + competitive benefits / Temporary to permanent to start as soon as possible.
Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services.
The role
A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience.
Key responsibilities
* Build strong client relationships, ensuring smooth onboarding/offboarding
* Identify operational improvements including interior design to ensure high standards
* Foster a culture of positivity and professionalism while driving team growth and individual progression
* Lead team meetings, task delegation, and performance oversight
* Manage suppliers and contractors
* Conduct sales viewings and maintain centre-wide sales forecast awareness
* Manage internal/operational recruitment requirements
* Administer client billing and invoicing processes
* Organise events
* Oversee facilities and ensure health and safety compliance
* Respond to building issues and emergencies as needed
Candidate profile
* 3 -4 years’ relevant experience (office management/operations/client-facing/team management) ideally from luxury brands, high-end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible. Supervisory/team management experience essential.