Overview
Join to apply for the Online Assistant role at Sainsbury's.
Our stores are fast-paced environments where no two days are the same and food is our passion. They are at the heart of the local community, providing outstanding value, unbeatable quality and great service. As an Online Assistant, you\'ll deliver a joyful shopping experience for our online customers, so they get everything they bought at Sainsbury\'s.
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps – or providing substitutions where products are out of stock
* Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
* Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
* Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
* Build knowledge about our products, services and promotions to provide recommendations
* Working flexibly across the store as required
Eligibility and qualifications
* You must be above the school-leaver age in your country (School leaving age - GOV.UK)
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age
* You must have Right to Work eligibility in the UK
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (as many shifts start at 4am) and working in a fast-paced, physical and high-energy environment, often on your own but also thriving as part of a team
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Enjoys solving problems, taking responsibility for tasks, and using initiative
* Willing to work flexibly across the store and learn new skills
* Comfortable using new digital tools and technology and able to move shopping containers up to 15 kg
* Great attention to detail and a focus on keeping the store clean and providing the best shopping experience
Benefits
* Discount card – 10% off at Sainsbury\'s, Argos, Tu, and Habitat after four weeks, rising to 15% on Fridays and Saturdays; 15% off at Argos on every pay day
* Free food and hot drinks for colleagues in all stores
* Generous holiday entitlement, plus maternity and paternity leave
* Pension – employer contributions matched between 4-7.5%
* Sainsbury\'s share schemes – buy shares at discounted prices
* Shopping discounts on gym memberships, restaurants, holidays, vouchers and more
* Wellbeing support – including free access to the Employee Assistance Programme
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop: we are committed to diversity and inclusion, and provide support and development opportunities for colleagues.
If you would require reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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