HR Systems Analyst – Royal Birmingham Conservatoire
Department: HR Shared Services • Location: Birmingham, West Midlands • Salary: £38,050 – £44,131 • Post Type: Full Time • Reference: H125003 • Closing Date: 12 January 2026
About the Job
Support the Human Resources team and university employees in the HR System (ERP), assisting with project‑based activities and ensuring system processes facilitate the delivery of high‑calibre HR transactional processes.
Responsibilities
* Receive, log, and support change requests; work with the Senior HR Systems Analyst to design user experience flows and test requests to successful conclusion.
* Provide user support ensuring high standards of customer service.
* Identify, troubleshoot, and explore solutions for HCM technical issues; escalating as necessary.
* Support mass data load activity at key times of year, ensuring high‑quality data preparation and adherence to lead times.
* Maintain security accesses as directed by senior colleagues.
Essential Qualifications
* Ability to think critically.
* Experience in user/customer support (e.g., retail, call centre, or open day).
* Excellent problem‑solving skills.
* Strong written and spoken communication.
* High level of IT literacy (advanced formulas, look‑ups, pivot tables, charts, and graphs).
Desirable Qualifications
* Previous knowledge of Oracle Fusion or other HCM system.
* 12 months industry experience in IT or a related field.
Benefits
Generous pension and annual leave provision, hybrid working model, access to excellent campus facilities, and family‑friendly policies.
Equal Opportunity Statement
We are committed to equality, diversity and inclusion and continuously review and improve our policies and practices to promote these values in all aspects of our operations.
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