As a Spa Receptionist, your main responsibility is to greet and welcome guests upon their arrival at the spa. You will be responsible for ensuring that guests have a pleasant experience from check-in to check-out.
Responsibilities:
Greet guests and provide a warm welcome upon their arrival at the spa
Answer phone calls and inquiries in a professional and courteous manner
Manage appointments, cancellations, and rescheduling of spa services
Process payments for spa services and handle cash and credit transactions
Ensure that guest information is accurately entered into the computer system
Maintain cleanliness and organization of reception area and retail displays
Assist in managing inventory and ordering supplies as needed
Coordinate with other spa staff to ensure a smooth operation
Job Type: Part-time
Pay: £12.21 per year
Work Location: In person