Company Description
Barrhead Travel is Scotland's largest independent travel group, and one of the largest in the UK. Founded in 1975 in Barrhead, Scotland, we now operate 61 locations and 6 specialist websites across the UK, employing over 900 people. As a major player in the UK travel market, we carry over 300,000 passengers a year. Our company's success is built on the hard work, dedication, and commitment of our employees, combined with our passion for innovation, proactive strategies, and a commitment to exceptional customer service.
Role Description
This is a full-time on-site role for a Fares and Ticketing Agent located in the Greater Glasgow Area. The agent will be responsible for handling ticket sales, managing reservations, providing exceptional customer service, and assisting with sales inquiries. Daily tasks will include processing and managing travel bookings, addressing customer questions and concerns, and ensuring a seamless booking experience for our clients.
Qualifications
* Experience in ticket sales and reservations
* Strong communication and customer service skills
* Proven sales capabilities
* Excellent organizational skills and attention to detail
* Ability to work effectively as part of a team in a fast-paced environment
* Prior experience in the travel industry is a plus
* Proficiency with travel booking systems and software
* Flexibility to work on-site in the Greater Glasgow Area