Length of employment: 2 years Job Summary: Digital, Data and Technology (DDaT) We are transforming DCMS to meet the demands of an agile, delivery-focused department leading on some of the highest priority work for the government's agenda to drive growth, enrich lives and level-up society. Our modernisation plans include critical investment in our systems, ensuring they are fit for purpose and reducing the manual input required, as well as the ongoing development of a new central function to transform the way DCMS uses technology, data and digital services. We also want to transform how we solve policy challenges by having user centred design and collaboration within multi-disciplinary teams at the heart of what we do. This is an incredibly exciting time to join the team within DCMS. Our mission is to digitally enable how DCMS delivers its priority outcomes which can adapt and respond to the changing needs of the sectors and partners we work with. Can you help us get there? Job Description: As a Digital, Data and Technology Delivery Manager, you will get the opportunity to work on a range of projects across the department. You'll be involved in the delivery of products and services working collaboratively across multidisciplinary teams. You'll engage with policy officials to support the delivery of the department's priority outcomes. You'll be adept at identifying barriers and supporting your team or teams in overcoming them, by both planning at a higher level and getting into the details to make things happen when needed. You will also contribute to the continuous improvement of the delivery team and our ways of working. You will be pragmatic, a good communicator and enjoy working in a demanding, high profile environment. You will be passionate about agile working, with an interest in technology. You believe that how you work is as important as what you deliver. You will support and guide teams through change and support the Portfolio team on the implementation of our new demand management process. You'll have experience in working on Digital, Data and Technology initiatives and always be seeking to help upskill non-technical and non-digitally minded colleagues so they can become an 'intelligent customer' or service owner for the ongoing digital service in the future. As a Delivery Manager, you will: Be responsible for managing products and services that are being discovered, defined and delivered by multiple teams, which have high technical and/or political risk. You'll work with multidisciplinary team members to help them improve their practices for optimal performance and facilitate a culture of continuous improvement. Drive delivery momentum, solve issues and unblock problems, setting sustainable pace whilst ensuring teams are working towards delivery commitments and specific outcomes. At times, this means being comfortable with accountability and uncertainty, and being the escalation point for internal and external issues. Support the iterative development and improvement of services and digital products whilst building trust with stakeholders, colleagues and leaders so as to encourage a culture of growth through applying the most appropriate Agile and Lean tools and techniques. Motivate and communicate between complex stakeholder groups, using influence and awareness to balance key priorities, appropriately communicating and advocating both direction and change. Collaborate and work with multidisciplinary teams, using a thorough understanding of the variety of disciplines involved in digital delivery, including engineering, service design, product management, performance analysis and user research. Manage the evaluation and selection of appropriate procurement frameworks and suitable suppliers delivering cost efficiencies while maintaining service quality. Manage budgets and financial planning processes. DCMS values its staff and offers a wide range of benefits to everyone who works here. We're committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include: Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home 26.5 days annual leave on entry, increasing to 31.5 days after 5 years' service A Civil Service pension with an employer contribution of 28.97% Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice 3 days of paid volunteering leave Up to 9 months maternity leave on full pay generous paternity and adoption leave Staff reward and recognition bonuses that operate throughout the year Occupational sick pay Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice Active and engaged staff networks to join including the LGBT, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks Exceptional learning and development opportunities that you can explore alongside your day to day work Season ticket loan, cycle to work scheme and much more! Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.The ideal candidate would have the following key skills and experience: Essential requirements: Confident in your ability to bridge the gap between the technical and non-technical. You can mediate between people and mend relationships, communicating with stakeholders at all levels and supporting them through change and the implementation of new processes. Confident in working with multi-disciplinary teams and facilitating the team's planning cycle, managing complex internal and external dependencies, removing blockers, refactoring plans and tracking for spend. Experience in applying agile and lean methodologies, selecting appropriate delivery processes and working with teams to visualise impact. Experience with quality assurance processes, development and input of business value propositions and technical standards. Experience in commercial and contract management, acting as a point of contact for active supplier relationships. Desirable skills: You can help maintain a collaborative environment for a team to work in and can empower them to deliver, whilst balancing changing priorities and dealing with ambiguity. You can understand trends, practices and policy within the broader organisation and how these will impact on your work. You can look for deeper underlying problems and opportunities and anticipate problems before they occur. We are running information sessions where prospective applicants can find out more about the role. This will be hosted by Sophia Stamatopoulou, and will take place on: [14:00] Friday 16th May [10:30] Friday 23rd May The session will be an opportunity to hear more about the role, the team and wider directorate and the department. It will also be an opportunity for you to ask any questions. Please register your interest by filling out this Registration form Delivery Manager - Information Session 16th May by [ 12:00] 15th May or Delivery Manager - Information Session 23rd May by [ 12:00] 22nd May and you will be sent an invitation. Please note that the session will not be recorded and will not focus on the DCMS recruitment process - please direct any queries that you have on this topic (timelines, reasonable adjustments, onboarding etc) to recruitment.team@dcms.gov.uk To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile : A CV setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the \"Job History\" section on Civil Service Jobs on the Civil Service Jobs application form. A Statement of Suitability (max 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates. For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application. In the event of a large number of applicants, an initial sift will be conducted on the statement of suitability. Those who are successful in the initial sift will then be scored on all elements of the application. For support in writing your application and interviewing, please refer to the ' Application and Interview Guidance ' document attached to the job advert. The interview process will assess behaviours and strengths, and potentially include a presentation which will be provided prior to interview. The behaviours to be tested at interview are: Delivering at Pace Communicating and Influencing Managing a Quality Service Making Effective Decisions Prior to the interview you will be sent the behaviour questions in advance. You will not be made aware of the strengths being assessed prior to your interview. As part of your interview, you may be asked to deliver a short oral presentation. Full details of this, including the topic, length of time, and whether or not you will need to use visual aids, will be sent to you prior to your interview. Your interview will take place remotely via GoogleMeets. In most cases interviews will take place remotely via Google Meet video call. However please refer to the Candidate Information Pack to confirm the interview approach. Further Information If the vacancy is offered as FTA/Loan, existing Civil Servants must join on a Loan basis only. Prior agreement to be released on loan must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to Department for Culture, Media and Sport from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk New entrants are expected to join on the minimum of the pay band. DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the 'Candidate Information Pack' attached. If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. Reasonable Adjustment We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment, please: Complete the 'Assistance required' section on the 'Additional requirements' page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one. Alternatively, contact the Government Recruitment Service via dcmsrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Accessibility If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert. Feedback To help VERCIDA find roles that are best suited to you at DCMS, we ask you to confidentially share information about yourself with us. Any data VERCIDA receive is securely stored and never shared with third parties. 'Did you know that users who have filled in their profile fully are 42 times more likely to get matched with the right employer?' 'At DCMS we are committed to having diverse interview panels at every grade we recruit.' Applying for a job in Manchester? Find out more about the culture here