Location: Ashton Gate Stadium, Bristol
Contract Type: Casual / Zero Hours
Pay: £12.77 per hour (plus 12.07% Casual Holiday Pay)
Job Summary:
Join our team at Ashton Gate Stadium, the South West’s home of live sport and entertainment. We host up to 27,000 fans for Bristol City and Bristol Bears matches, as well as concerts and major events.
We’re looking for friendly, reliable, and confident people to support match days and events as Safety Stewards. You’ll help create a safe and welcoming environment for everyone. This role is ideal for individuals who take pleasure in assisting others, remain composed in stressful situations, and thrive when working collaboratively.
Key Responsibilities:
* Welcome guests and assist with directions and information.
* Check tickets and manage access to stands and facilities.
* Keep stairs, exits, and walkways clear and safe.
* Monitor crowd behaviour and report issues as needed.
* Follow emergency procedures when required.
* Complete all relevant training, including NVQ Level 2.
Requirements:
* Good spoken and written English.
* Friendly and approachable manner.
* Calm, confident, and professional in busy environments.
* Punctual and reliable.
* Able to follow instructions.
* Physically able to stand or walk for long periods.
Preferred (but not required):
* Customer service or hospitality experience.
* Previous stewarding or event experience.
* Flexible shifts, including weekends and evenings.
* Work at high-profile events in a world-class stadium.
* Full training and induction provided.
Safeguarding & Equality:
We are committed to safeguarding children, young people, and vulnerable adults. We value equality, diversity, and inclusion and maintain a zero-tolerance policy for discrimination or harassment. All applicants will undergo appropriate background checks, including DBS.
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