Overview
We are looking for two Area Managers to join our retail management team. You should have strong people skills and the drive and motivation to ensure every shop in your portfolio meets and exceeds expectations. You should have management experience in retail, be able to demonstrate excellent communication, and be willing to travel on most days to one of the shops you are responsible for. We can offer a lease car if the successful candidate wants one.
Hours: 37.5 hours (full-time). Salary: £33,247.00 - £41,424.00 per annum. Holiday: 35 days per annum (including public holidays). Sponsorship: This does not meet sponsorship criteria. Closing date: Sunday 28 September 2025. Interview date: Wednesday 8 October 2025.
Responsibilities
* Directly managing and supporting our Shop Managers
* Supporting shop staff and volunteers to meet their annual sales targets
* Working with the Retail Manager and your fellow Area Manager as part of a close-knit team to deliver the Retail Growth Plan
* Visiting your shops on a frequent basis and touching base with your Shop Managers weekly
* Working with the Retail Events Coordinator to ensure that retail events are successful
* Supporting Shop Managers with any staff, volunteer or customer issues that arise
* Supporting recruitment of Retail staff
What We Need From You
* A people person, that loves exceptional service
* Takes great pride in what they do
* Enjoys working as part of a team
* Commitment to supporting and leading within our retail team
What We Offer
At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health and wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands.
We are passionate about our services and always on the lookout for new talent to join us on our journey. You will have access to a benefits package we believe truly works for our people and enhances our overall culture. Benefits include:
* 10% discount throughout all of our Charity Shops
* Access to a wide range of health benefits and services via flexible schemes that can reimburse up to 100% of healthcare costs
* Free access to our employee assistance program offering counselling, financial advice, mental health support and more
* Generous holiday entitlement with a buy more or sell some option
* Flexible working arrangements
* Pension with enhanced contribution matching and Death in Service Benefit
* A lease car can be made available for this position if preferred
Plus access to many more schemes and enhanced benefits.
This post is not subject to a Disclosure/PVG check. Informal enquiries can be made to Lisa Foster on 01463 234312.
Equal Opportunities
Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If you require reasonable adjustments at any point during our process, please contact.
Seniority level: Mid-Senior level. Employment type: Contract. Job function: Management. Industry: Retail.
Note: Referrals increase your chances of interviewing at Highland Hospice. This description is for a role in Inverness, Scotland, United Kingdom.
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