A recruitment agency is seeking a Service Desk Analyst to join their client's Belfast team for an initial 1-month contract with great potential for extension. The role involves providing remote support to global clients, managing inbound calls, and processing tickets through ServiceNow. Candidates should possess at least 2 years of IT support experience in an MSP environment and have strong skills in a Microsoft environment. This role is essential in ensuring high-quality customer service during busy periods.
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