Customer Service Advisor
Location: Near Wroxton, Oxfordshire Salary: Up to £27,000 DOE Contract: Permanent, Full‑Time
A growing organisation in the Oxfordshire area is seeking a proactive and personable Customer Service Advisor to join their team on a permanent basis. This is an excellent opportunity for someone who thrives in a customer‑focused environment and enjoys building strong relationships with clients and colleagues.
Due to the rural location, a full UK driving licence and access to your own vehicle are essential.
The Role
The successful candidate will act as a key point of contact for customers, handling enquiries, managing bookings, and ensuring a smooth and positive experience throughout. You’ll work closely with internal teams, provide accurate information, and maintain high service standards at all times.
Key Responsibilities
Deliver friendly, professional customer service via phone and email
Manage enquiries, bookings, and general support requests
Maintain accurate records and follow internal processes
Liaise with internal departments to resolve issues efficiently
Build and maintain strong customer relationships
Support wider administrative tasks as required
About You
We’re looking for someone who brings warmth, confidence, and a genuine passion for helping people. You should have:
Previous experience in an office based customer service or people‑focused role
Excellent communication skills and a positive, engaging manner
Strong organisational skills and attention to detail
Ability to work independently and as part of a team
A proactive, solution‑focused approach
Ideally, a good geographical knowledge would be of huge advantage in this role.
A full driving licence and access to your own vehicle (essential)
What’s on Offer
Salary up to £27,000, depending on experience
Supportive working environment
Monday–Friday working hours
Opportunity to grow within a developing organisation
If you have a solid customer service / office based experience, why wait…
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