Overview
As the manager, your focus will be on ensuring the delivery of consistently high-quality services. You and your team will develop and maintain flexible and realistic support plans using our digital care management system in collaboration with the people we support, family members and other professionals. You will be responsible for everyday operational management. This position would also suit a Team Manager/Team Leader who is looking to take a step into a more senior management position. A background in a supported living setting is an advantage. Flexibility is essential, and you should have a full driving licence and access to a car.
Responsibilities
* Manage a team through a time of change and provide effective leadership in a supported living setting.
* Oversee day-to-day operational management and ensure delivery of high-quality services.
* Develop and maintain flexible, realistic support plans using the digital care management system.
* Collaborate with people we support, family members and other professionals to meet needs and outcomes.
* Be part of an on-call rota as required.
* Manage multiple properties and ensure compliant service delivery within budget and regulatory requirements.
* Prepare and manage budgets and monitor expenditure to stay within required parameters.
Qualifications
* Previous Management experience within the Learning Disability sector, preferably supported living.
* Knowledge of CQC and experience of managing services governed by these regulations.
* Experience of improving services and managing multiple properties.
* Sound understanding of supported living services and ability to motivate staff, develop leadership and delegate effectively.
* Experience managing staff teams, developing talent and addressing performance issues.
* Strong communication skills (verbal and written) and ability to engage with Commissioners, Stakeholders, Regulators and other parties involved with a service.
* Experience being accountable for budgets and ensuring financial parameters are met.
* Full driving licence and access to a car (where required by the role).
Role Details
Location: Northumberland. The Supported Living Manager will be responsible for two properties in Northumberland. One service has recently opened in Cramlington and consists of eight self-contained apartments. A second scheme is under development and due to open in August 2025 in Bedlington, consisting of 12 self-contained apartments. Both services will provide intensive housing-related support for adults who may have enduring mental health backgrounds, autism, learning disabilities or physical health needs.
Benefits
We offer a comprehensive reward package. This includes 32 days' paid holiday per year, increasing with service length up to 34 days, plus the option to buy additional holidays. Further benefits and details are available by following the link provided to explore all perks available to our employees.
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