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Hospitality Operations Manager (Hiring Immediately), Newport
Client: Wagamama
Location: Newport, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Assistant General Manager | Full Time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama celebrates Asian food and brings it to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The role:
As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our people promise, values, and core leadership behaviors. You'll inspire and motivate your team to provide exceptional service, always aiming to exceed expectations. You should have a passion for people, food, and hospitality and be driven to make positive change.
Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week*, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance (£14-£25) on every shift, 50% discount at Wagamama, 30% off at other TRG brands with family and friends, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.
What we look for:
An experienced hospitality manager capable of leading a restaurant team with positive behavior, driving performance in a fast-paced environment. Strong communication skills, financial understanding, team development experience, leadership ability, problem-solving skills, and a passion to inspire and engage your team are essential.
The Wagamama way:
Our philosophy of Kaizen—‘good change’—drives us to continuously improve in all aspects, from our food to our work environment. We celebrate diversity, individuality, and foster a culture of trust and support, creating safe spaces for real conversations. We encourage you to bring your authentic self to Wagamama.
Wagamama is proudly part of Disability Confident. Tips are 100% for our teams and vary by restaurant; they are at guests' discretion and are not guaranteed wages.
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