Job Description
We are looking to bring on a Community Liaison officer to assist us on the Liverpool bay carbon capture scheme project. Key responsibilities of this role involve:
Community Engagement & Communication
* Act as the primary point of contact for residents, community groups, local businesses, and stakeholders.
* Develop and deliver a community engagement plan aligned with the project schedule and key milestones.
* Organise and lead community meetings, public consultations, drop-in sessions, school engagement activities, and local events.
* Produce clear and accessible communications including newsletters, project updates, FAQs, digital content, and notice boards.
Stakeholder Management
* Build strong relationships with local authorities, environmental organisations, schools, charities, and community leaders.
* Work collaboratively with the project’s Communications, ESG, and Stakeholder Engagement Teams to ensure accurate and timely messaging.
* Maintain a stakeholder database and engagement log to ensure transparent reporting and traceability of interactions and issues.
* Manage and respond to community queries, concerns or complaints in a timely and empathetic manner.
* Track, escalate, and resolve issues with internal project teams and contractors, ensuring close-out and feedback loops.
* Identify community risks and sensitivities early and help shape mitigation strategies to minimise project disruption.
Social Value & Community Benefits
* Support the delivery of social value commitments, including local employment, skills programmes, education outreach, and community investment initiatives.
* Promote local economic benefit opportunities, volunteering activities, and partnership programmes.
* Work with the project team to measure and report social value outcomes.
* Ensure all engagement activities comply with regulatory, ethical, and project standards.
* Produce monthly reports, briefing packs, and dashboards for senior project leadership and key stakeholders.
* Support planning submissions and public consultation requirements.
Qualifications
Essential
* Experience in community engagement, stakeholder management, public affairs, or a related role (construction, infrastructure, energy, or environmental projects preferred).
* Strong interpersonal and communication skills with the ability to build trust and credibility across diverse communities.
* Confident public speaker with experience facilitating events or consultations.
* Excellent written communication, including ability to simplify technical information for non-technical audiences.
* Highly organised, proactive and able to work independently across multiple sites.
Desirable
* Experience working on large-scale infrastructure, energy, environmental or regeneration projects.
* Knowledge of CCUS, sustainability, Net Zero infrastructure, or environmental policy.
* Familiarity with the Liverpool Bay region and local community landscape.
Additional Information
This role will have a key presence along the route around Chester into Flintshire with some time in head office (Warrington)